Shipping policy

Last Updated: [26-05-2026]

Welcome to ZeeSphore. We aim to deliver your orders safely and as quickly as possible. Please read this Shipping Policy carefully before placing an order.

1. Order Processing

All orders are processed after successful payment confirmation.

  • Processing Time: 1–4 business days

  • Orders are generally not processed on Sundays or public holidays.

  • During launches, sales, festivals, or high-volume periods, processing may take slightly longer.

Order processing and shipping transit time are different stages and should be communicated separately to customers. (Shopify)

2. Estimated Delivery Time

Within India

  • Metro Cities: 3–7 business days

  • Other Cities & Towns: 5–10 business days

  • Remote Locations: 7–14 business days

Delivery timelines are estimates and may vary depending on courier operations.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout.

We may offer:

  • Free shipping during promotional campaigns

  • Minimum order value offers

  • Region-specific shipping rates

4. Order Tracking

Once your order ships:

  • You will receive tracking information via email and/or SMS.

  • Tracking may take up to 24–48 hours to update.

Clear tracking information is a common best practice in shipping policies to reduce customer inquiries. (ShipBob)

5. Delivery Delays

Unexpected delays may occur due to:

  • Weather conditions

  • Courier disruptions

  • Festivals or peak demand

  • Incorrect customer details

  • Remote delivery areas

ZeeSphore is not responsible for delays caused by third-party logistics partners after dispatch.

6. Incorrect Address

Customers are responsible for entering accurate shipping details.

If an incorrect address causes failed delivery:

  • Additional shipping fees may apply

  • Reshipping timelines may increase

7. Damaged or Missing Orders

If your order arrives damaged or incomplete:

Please contact us within 48 hours of delivery and provide:

  • Order ID

  • Photos of packaging

  • Photos of affected item(s)

Missing or lost package procedures should be stated clearly in shipping policies. (ShipBob)

8. International Shipping

Currently:
☐ Available Worldwide
☐ Selected Countries Only
☑ Not Available Yet

(Choose the one that matches your store.)

International shipping sections should clarify duties, countries served, and timelines. (Shopify)

9. Contact Us

For shipping-related questions:

Website: ZeeSphore
Email: support@zeesphore.store (change if needed)