Delivery & Return

Delivery Information

At ZeeSphore, we strive to deliver your orders safely and as quickly as possible.

Processing Time

  • Orders are usually processed within 1–3 business days after successful payment confirmation.
  • During sales, festivals, or high-demand periods, processing may take slightly longer.

Shipping Time

Estimated delivery times:

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 5–10 business days
  • Remote Areas: 7–14 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

Shipping Charges

  • Free Shipping on Orders Above ₹799
  • Shipping charges may apply on orders below the free shipping threshold.

Order Tracking

Once your order is shipped, a tracking ID and tracking link will be shared via email or SMS.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order remains undelivered due to incorrect address details or customer unavailability, the shipment may be returned to us.

Incorrect Address

Please ensure all delivery details are accurate before placing your order. ZeeSphore is not responsible for delays caused by incorrect or incomplete addresses.

Contact

For delivery-related queries, contact us at:

Email: support@zeesphore.store

Return, Refund & Exchange Policy

Return & Refund Policy

At ZeeSphore, all products are manufactured and prepared specifically for customer orders. Therefore, we maintain a strict quality-control process.

No Return Policy

We do not accept returns for:

  • Change of mind
  • Incorrect size selection by the customer
  • Color preference issues
  • Personal preference after delivery

We request customers to carefully review the product description and size chart before placing an order.

Damaged or Incorrect Product

If you receive:

  • A damaged item
  • A defective item
  • A wrong product

Please contact us within 48 hours of delivery with:

  • Order Number
  • Unboxing video
  • Clear product images

Email: support@zeesphore.store

After verification, we may offer:

  • Replacement Product
  • Store Credit
  • Refund (if replacement is unavailable)

Refund Processing

If a refund is approved:

  • Refunds are processed within 5–7 business days
  • The amount will be credited to the original payment method

Exchange Policy

We currently do not offer size exchanges. Please refer to our size chart before placing an order.

Cancellation Policy

Orders can only be cancelled before they are shipped.

Once shipped, cancellation requests cannot be accepted.

Contact Us

For any support regarding your order:

Email: support@zeesphore.store